TERMS & CONDITIONS

TERMS & CONDITIONS

Last Updated: June 2026

Welcome to Waaki Accessories. By accessing or using our website, you agree to the following Terms & Conditions.

1. General

  • By placing an order on Waaki Accessories, you confirm that the information provided is accurate and complete.
  • We reserve the right to refuse or cancel any order at our discretion.
  • Prices, offers, and product availability may change without prior notice.

2. Product Information

  • We strive to display product images and descriptions as accurately as possible.
  • Due to lighting, photography, and screen settings, slight variations in color may occur.
  • Minor variations in handcrafted products are natural and are not considered defects.

3. Orders & Payments

  • Orders are confirmed only after successful payment verification.
  • We accept payments through secure payment gateways available on our website.
  • In rare cases, we may cancel an order due to stock unavailability, pricing errors, or suspicious activity.

4. Shipping

  • Orders are processed within 1–3 business days.
  • Delivery timelines may vary depending on location and courier services.
  • Waaki Accessories is not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

5. Intellectual Property

  • All content on this website, including logos, images, designs, text, and graphics, is the property of Waaki Accessories and may not be copied or used without permission.

6. Limitation of Liability

  • Waaki Accessories shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

7. Privacy

  • Customer information is handled according to our Privacy Policy and is never sold to third parties.

8. Contact Us

For any queries, please contact us through the details provided on our Contact Us page.

RETURN & EXCHANGE POLICY

Last Updated: June 2026

At Waaki Accessories, customer satisfaction is important to us. Please read our return and exchange policy carefully before placing an order.

Returns

We offer a 7-day return window from the date of delivery.

To be eligible for a return:

  • The item must be unused and unworn.
  • Original packaging, tags, and accessories must be intact.
  • Return request must be raised within 7 days of delivery.
  • Proof of purchase/order number must be provided.

Non-Returnable Items

The following items are not eligible for return:

  • Sale or clearance items
  • Customized or personalized jewellery
  • Gift cards
  • Items damaged due to misuse or improper handling

Damaged or Incorrect Products

If you receive:

  • A damaged product
  • A defective product
  • An incorrect item

Please contact us within 24 hours of delivery with:

  • Order number
  • Clear photos of the product
  • Unboxing video (recommended)

After verification, we will arrange a replacement at no additional cost.

Exchange Policy

  • Exchanges can be requested within 7 days of delivery.
  • Exchanges are subject to product availability.
  • Customers may exchange for another product of equal or higher value by paying the difference.

Refunds

Once the returned product passes inspection:

  • Refunds will be processed to the original payment method within 5–7 business days.
  • Bank processing times may vary.

Cancellation Policy

  • Orders can be cancelled within 12 hours of placing the order.
  • Once an order has been shipped, it cannot be cancelled.

Return Shipping

  • For damaged, defective, or incorrect items, return shipping will be covered by Waaki Accessories.
  • For other approved returns, return shipping charges may be deducted from the refund amount.

Contact

For return, exchange, or refund requests, please contact us through our Contact Us page and include your order number.